Frequently Asked Questions

Everything you need to know about shopping at QIDI Store.

What is the typical shipping time for electronics?

Standard shipping usually takes 3-7 business days within the continental US. Express options are available at checkout for faster delivery.

Do your products come with a manufacturer warranty?

Yes, all electronics sold at QIDI Store come with a minimum 12-month manufacturer warranty covering defects in materials and workmanship.

What is your return policy for opened items?

We offer a 30-day return window. If the item is opened, it must be returned with all original packaging and accessories; a small restocking fee may apply.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your package in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are the electronics on QIDI Store brand new?

Absolutely. We only sell factory-sealed, brand-new products sourced directly from authorized distributors and manufacturers.